We have electrical outlets in the lobby and in the guest rooms, and we also rent out chargers to our guests.
We apologize, but we do not.
We do. We have Medium and Large roomwear for you to relax in during your stay. Also, we have the standard towels, toothbrushes, etcetera, in addition to shaving cream, disposable razors, makeup, and cleanser available to our guests.
Free! 24 hours a day. First-come, first-served.
Check-in starts at 3 PM. Please check out by 11 AM.
Of course. Our front desk will be there to assist you 24 hours a day.
Yes. Of course, the earlier you request what you want, the better. We will do our best to accommodate our guests.
Please ask us when you reserve or as soon as you know. As there are different room types, there can be no guarantees of this, but we will do our best to accommodate our guests.
We apologize, but no. This goes for young children as well. Please be aware of this important rule.
We accept Visa, MasterCard, and JCB. We also take some forms of e-money. (Feel free to ask us in advance to be certain.)
If you cancel 3 days before scheduled check-in, we must charge you 30% of your reservation. If you cancel the day before your reservation, we charge you 50%. Canceling the day of your reservation means you will be charged 100% of your reservation.
No, please don't. We will give you a tag in exchange for you turning in your room key at the front desk. Thank you for your understanding.
Yes, IF you have reserved a parking space with us. If you arrive early, please let someone at the front desk know you want to use the parking space you reserved.
For guests, absolutely. Just ask, anytime, 24 hours a day.
We do. Please ask at the front desk, and you will receive an exchange voucher for the items you ask us to store.
Indeed, it is. There is an outdoor smoking section next to the hotel's front door.
No, please don't. We do have Japanese TABI socks available for purchase at the front desk.
We will. We have KURONEKO YAMATO boxes, sizes 100 and 120, available for purchase as well. Just ask.
We exchange U.S. Dollars, Euros, Chinese Renminbi, and Taiwan Dollars with our customers.
© 2017 CUPSULE HOTEL HAKODATE